Learning & Growth
Driving innovation at scale through a culture of continuous, accelerated learning
Our Initiatives
PhonePe University
PhonePe University offers structured learning experiences—combining hands-on exposure, mentorship, and expert sessions—to support continuous growth from foundational skills to leadership readiness, helping employees stay future-ready and aligned with evolving business needs.
Learning Assistance Program
Empowering employees to take charge of their growth through an annual learning wallet that supports external courses, certifications, and skill development. Whether it's about deepening domain expertise or exploring new interests, LAP encourages continuous, personalized learning aligned with individual aspirations and career goals.
Career Hub
An internal mobility platform that enables PhonePe-rs to explore cross-functional opportunities and fulfilling career paths within the org. Employees can navigate internal moves with confidence through ‘Career Jams’ with hiring managers that offer deeper insights into internal roles.
Manager Development Programs
Managers accelerate career growth by helping teams build on their strengths. That’s why we invest in their development through impactful programs like New Manager Orientation, Competency Workshops, Manager Circles, Catalyst 2.0, and more.
Empowering women through Speed Mentoring
Connecting young female employees with experienced mentors in a fast-paced, dynamic setting. Participants have focused conversations with three senior women chosen based on their interests and career aspirations. This initial interaction allows them to discover potential long-term mentors they click with.
Testimonials
Here’s what our employees
have to say
Over the past four years at PhonePe Insurance, I have consistently sought opportunities for growth and deeper understanding. To further my professional development, I enrolled in a Business Analytics course (curated by ISB) through PhonePe's Learning Assistance Program.I have always been passionate about problem-solving through an analytical approach, especially when working with data. The business analytics course has significantly enhanced my analytical skills and improved my ability to derive insights from data.
As a sales professional, I’ve always believed that understanding data is key to unlocking new growth opportunities. With the increasing emphasis on data-driven decision-making, I realized it was time to strengthen my analytical skills to stay ahead. That’s why I decided to take up the Data Analytics Program from IIM Kozhikode. The course was essential in bridging the gap between raw data and meaningful insights. It introduced me to crucial analytics techniques and gave me hands-on experience with R software & MS Excel enabling me to analyze large datasets and understand customer behavior and market trends better. Now, I feel more equipped to make strategic, data-backed decisions that can optimize sales performance.
Having spent over a year at PhonePe, I found that the more I delved into understanding our app, the more I realized the importance of enhancing my product acumen. I wanted to build on my past experience in advertising and expand my skills to the app side of things. The desire to better my craft to think strategically and add value in the product space led me to pursue UX Writing at Berghs School of Communication, Sweden. The course offered a comprehensive 16-module curriculum covering interface design, research, microcopy, testing, audits, and applying UX principles to user flows. This was a transformative experience as a Creative leader, bridging the gap between the offline and online world. The course helped gain a deeper understanding of user behavior and the nuances of crafting intuitive, user-centric content. By keeping in mind user needs and motivations, I now see ideas with a dual lens of creativity combined with functionality. Learning alongside a multicultural group of peers, I gained insights into how UX design is applied worldwide and had the opportunity to work on apps from various countries through weekly projects. Overall, I’m grateful to PhonePe for supporting my growth into a more holistic leader.
The recent session on hiring essentials was extremely insightful. This helped me gain insights on the holistic approach of hiring and its larger impact on PhonePe and our candidates. It taught me how conducting a successful Interview is not only limited to the conversation with the candidate but is also about following the interview etiquettes such as time management, body language etc. As an interviewer, we all have some kind of biases about the candidate based on our past experiences which often acts as a barrier in the evaluation process. To overcome this, I can evaluate the candidate by giving hypothetical situations followed by probing questions to get a better understanding of the candidate's approach towards the problem statement.
I graduated in Electronics and Electrical Engineering, but as I progressed in my career as a Software Engineer, I felt the need to get a relevant degree to gain deeper knowledge in the field I am working in. I discovered an online MS in Computer Science from the Georgia Institute of Technology, which perfectly aligned with my goals. PhonePe's Learning Assistance Program not only made it possible by supporting the cost of my education but also provided a culture that empowered me to balance the rigorous demands of both work and study. One of the most beneficial contributions to my professional growth was the transition from iOS to Backend developer. This was accelerated because the course I took equipped me with a strong foundation in Operating Systems and Distributed Systems, enhancing my problem-solving abilities for backend systems. Thanks to the Learning Assistance Program and continuous support from my team, I've been able to apply this knowledge to drive meaningful progress in my role at PhonePe.
A crucial learning from the session was the significance of selecting the appropriate hiring panel well in advance for the interview process. This also involves proactive communication with the TA team to schedule interviews efficiently. Another important takeaway for me was to pre-plan the list of competencies which needs to be reviewed for each round between the panelists. This would ensure that we evaluate candidates effectively against relevant skills and qualities. Post the session, I have created an offline scoring tracker for interview panels to rate the candidate based on their performance covering important competencies with questionnaires and also started ensuring that feedback is shared on time in the GreenHouse tool.
Over the past four years at PhonePe Insurance, I have consistently sought opportunities for growth and deeper understanding. To further my professional development, I enrolled in a Business Analytics course (curated by ISB) through PhonePe's Learning Assistance Program.I have always been passionate about problem-solving through an analytical approach, especially when working with data. The business analytics course has significantly enhanced my analytical skills and improved my ability to derive insights from data.
As a sales professional, I’ve always believed that understanding data is key to unlocking new growth opportunities. With the increasing emphasis on data-driven decision-making, I realized it was time to strengthen my analytical skills to stay ahead. That’s why I decided to take up the Data Analytics Program from IIM Kozhikode. The course was essential in bridging the gap between raw data and meaningful insights. It introduced me to crucial analytics techniques and gave me hands-on experience with R software & MS Excel enabling me to analyze large datasets and understand customer behavior and market trends better. Now, I feel more equipped to make strategic, data-backed decisions that can optimize sales performance.
Having spent over a year at PhonePe, I found that the more I delved into understanding our app, the more I realized the importance of enhancing my product acumen. I wanted to build on my past experience in advertising and expand my skills to the app side of things. The desire to better my craft to think strategically and add value in the product space led me to pursue UX Writing at Berghs School of Communication, Sweden. The course offered a comprehensive 16-module curriculum covering interface design, research, microcopy, testing, audits, and applying UX principles to user flows. This was a transformative experience as a Creative leader, bridging the gap between the offline and online world. The course helped gain a deeper understanding of user behavior and the nuances of crafting intuitive, user-centric content. By keeping in mind user needs and motivations, I now see ideas with a dual lens of creativity combined with functionality. Learning alongside a multicultural group of peers, I gained insights into how UX design is applied worldwide and had the opportunity to work on apps from various countries through weekly projects. Overall, I’m grateful to PhonePe for supporting my growth into a more holistic leader.
The recent session on hiring essentials was extremely insightful. This helped me gain insights on the holistic approach of hiring and its larger impact on PhonePe and our candidates. It taught me how conducting a successful Interview is not only limited to the conversation with the candidate but is also about following the interview etiquettes such as time management, body language etc. As an interviewer, we all have some kind of biases about the candidate based on our past experiences which often acts as a barrier in the evaluation process. To overcome this, I can evaluate the candidate by giving hypothetical situations followed by probing questions to get a better understanding of the candidate's approach towards the problem statement.
I graduated in Electronics and Electrical Engineering, but as I progressed in my career as a Software Engineer, I felt the need to get a relevant degree to gain deeper knowledge in the field I am working in. I discovered an online MS in Computer Science from the Georgia Institute of Technology, which perfectly aligned with my goals. PhonePe's Learning Assistance Program not only made it possible by supporting the cost of my education but also provided a culture that empowered me to balance the rigorous demands of both work and study. One of the most beneficial contributions to my professional growth was the transition from iOS to Backend developer. This was accelerated because the course I took equipped me with a strong foundation in Operating Systems and Distributed Systems, enhancing my problem-solving abilities for backend systems. Thanks to the Learning Assistance Program and continuous support from my team, I've been able to apply this knowledge to drive meaningful progress in my role at PhonePe.
A crucial learning from the session was the significance of selecting the appropriate hiring panel well in advance for the interview process. This also involves proactive communication with the TA team to schedule interviews efficiently. Another important takeaway for me was to pre-plan the list of competencies which needs to be reviewed for each round between the panelists. This would ensure that we evaluate candidates effectively against relevant skills and qualities. Post the session, I have created an offline scoring tracker for interview panels to rate the candidate based on their performance covering important competencies with questionnaires and also started ensuring that feedback is shared on time in the GreenHouse tool.
Over the past four years at PhonePe Insurance, I have consistently sought opportunities for growth and deeper understanding. To further my professional development, I enrolled in a Business Analytics course (curated by ISB) through PhonePe's Learning Assistance Program.I have always been passionate about problem-solving through an analytical approach, especially when working with data. The business analytics course has significantly enhanced my analytical skills and improved my ability to derive insights from data.
As a sales professional, I’ve always believed that understanding data is key to unlocking new growth opportunities. With the increasing emphasis on data-driven decision-making, I realized it was time to strengthen my analytical skills to stay ahead. That’s why I decided to take up the Data Analytics Program from IIM Kozhikode. The course was essential in bridging the gap between raw data and meaningful insights. It introduced me to crucial analytics techniques and gave me hands-on experience with R software & MS Excel enabling me to analyze large datasets and understand customer behavior and market trends better. Now, I feel more equipped to make strategic, data-backed decisions that can optimize sales performance.
