That’s why we have an advanced security infrastructure to keep your transactions safe. We do what it takes to earn the trust that you and 58+ crore Indians have placed in us.
Every transaction on PhonePe needs your fingerprint/face ID, UPI PIN and password for authentication.
Only you and the person you are transacting with will be able to see the details of your payment.
Our security teams monitor all transactions in real-time to block any suspicious activity. We also report fraud complaints & block fraudulent users from accessing the PhonePe platform
To aid safe transactions, we have partnered with cyber-crime cells of government law enforcement and security agencies, such as National Cybercrime Portal, CyCord and CyberSafe.
PhonePe works hand-in-hand with law enforcement agencies to prevent cyber crime
Know More
Learn to identify and report suspicious payment requests, transactions and profiles with these safety tips.
Cybercrime relies on scammers instilling fear in their targets to defraud innocents. The latest technique to trick unsuspecting victims is to hinge on the existing sense of fear of law enforcement authorities such as the police or government authorities. The tactic, called “Digital Arrest” scam, plays on people’s fear of legal trouble…
Fake payment apps are counterfeits of legitimate payment applications. They closely resemble the UI, color schemes, and overall appearance of popular payment apps, often replicating the entire payment process – making them hard to distinguish at a glance.
In today’s day and age when cybercrime is rampant, processes that are meant to offer ease, inadvertently expose the data of individuals who do not have the right information to protect their identity. In this blog, we will demonstrate in detail how scamsters exploit the linkage between Aadhaar numbers and bank accounts to perform unauthorized transactions.
We assign a risk score to every transaction on the app. Transactions with high risk scores are automatically blocked, keeping your payment safe.
Read our blogs to find out about the common types of fraud and how you can stay safe.
https://blog.phonepe.com/tagged/phishing
The safest way to get the help you’re looking for is to write to us at:
support.phonepe.com
https://www.phonepe.com/contact-us/
Any login from a new device will require an OTP, which is sent to your registered mobile number. If an incorrect OTP is used three times, your PhonePe account will be blocked for 24 hours, for your own safety.
Registered PhonePe users can report
suspicious activity on the PhonePe app
Go to the PhonePe app on your mobile
Go to :Help > Account security issue-Report
Fraudulent activity
