Our values

Read more about the PhonePe values

Integrity and honesty are the price of admission to PhonePe. We have a zero tolerance policy towards bribery, corruption, dishonesty, discrimination and internal politics.

Integrity

Our business solutions are designed to be inclusive and empowering for all ecosystem players. We don’t negatively disrupt our business partners’ profit pools just because we can.

Positive Disruption

We set audacious goals and are not limited by incremental thinking. We take calculated risks to achieve goals and celebrate both success and failure.

Learn Fast, Fail Fast

We will focus on quality and impact of output rather than mindless activity.

Bias for Impact

We share data and learnings openly to enable better decision making across the organization. Transparency is our tool to develop decision-making muscle and ownership across the company.

Transparency

We work collaboratively as a team and hold the org’s goals above those of the team. We listen attentively, speak candidly, and admit mistakes. We do not tolerate politics. We believe that creating a high-trust environment is everybody’s responsibility.

Collaboration

We are committed to creating winning teams for the long run. We do not compromise on quality of talent for short-term goals. We inspire by creating context, clarifying expectations and opening up opportunities so everyone can own their growth.

Excellence in People

We always remain open minded and willing to be influenced in search of the truth. We voice opinions even if it is uncomfortable, inconvenient or unpopular. Data is our bible for all things past, and logic is our magic wand for all things future.

Openness of Thought

Our customers are our first and primary stakeholders, and we will only succeed in our vision if we create long-term value for them by building simple, reliable and value-additive solutions.

Customer First

We start with a holistic understanding of the problem statement before designing solutions for customers. We then create the most optimal solution possible based on first principles.

Holistic Approach

We will always remain curious to explore and act on new possibilities, we learn rapidly and eagerly; and contribute effectively outside a team/function to expand our horizon.

Learn More. It’s Free!

We care deeply about our work and hold ourselves to a high bar. We take whole and complete ownership to resolve problems regardless of organizational boundaries. We never shy away from rolling up sleeves and solving problems. We never say “this is not my job”.

Passion

We believe in the conviction of our decisions and persevere to create sustainable value for the organization. We are not sidetracked by the flavour of the month.

Perseverance and Conviction

Fools ignore complexity. Pragmatists suffer it. Some can avoid it. Geniuses remove it. We will attempt to be geniuses.

Simplicity Breeds Scalability

Hear it from the team

Ownership & Opportunity

The learning curve for a software engineer at PhonePe is very steep. I joined 3 years ago, after my internship here, and was given the ownership for my projects from the very beginning. Irrespective of whether you’re an intern or employee you’re trusted with significant work. It’s what drives us to be more passionate. It helps you understand the product inside out, question more and approach the problem statement better. What makes it better is the environment that we work in- we have a lot of healthy discussions, accept everyone’s ideas and opinions and approach the problem holistically.

Kanika Khetawat, Software Engineer

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Rapid Growth

I joined PhonePe when it had just started to make a significant impact on the Indian market. In the time that I have been here, I have seen PhonePe go from being just a contestant to becoming one of the leading financial apps in the country. What hasn’t changed though is the energy, passion and ownership shown by each and every person at PhonePe. We are undeterred by setbacks, know how to work hard and when it’s time to have fun, we also know how to let loose. I am here to make sure employees get to do more of the latter. I love my job and wouldn’t trade it for anything.

Rajesh Radhakrishnan, Chief Fun Officer

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Passion for Problem Solving

I am very passionate about creating secure and reliant homegrown solutions. India has a lot of problems to be addressed, and making payments convenient is critical to stimulate economic growth and promote greater financial inclusion. In my conversation with our leaders, I realized they share the same passion. This, coupled with their strong technical background, convinced me that PhonePe is the place to be!

Life @ PhonePe

Why PhonePe

Our values

Hear it from the team

Ownership & Opportunity

Kanika Khetawat, Software Engineer

Hear it from the team

Rapid Growth

Rajesh Radhakrishnan, Chief Fun Officer

Hear it from the team

Passion for Problem Solving

Shweta Trivedi, Software Engineer