Trust & Safety
Stay vigilant by learning about recent cyber fraud techniques and equipping yourself with the know-how to spot red flags and report to concerned authorities.
Stay vigilant by learning about recent cyber fraud techniques and equipping yourself with the know-how to spot red flags and report to concerned authorities.
Trust & Safety
PhonePe’s Guardrails: Future of Payment Security
The world of digital payments is changing rapidly and with consumers expecting more reliable and seamless transactions, the payments ecosystem has become more complex. The future of digital payments therefore depends on trust, privacy, and security. In this blog, we illustrate our continued efforts in creating secure and trustworthy systems.
Trust & Safety
Gift Card Scam: Know When to Share Your Information
In a Gift Card scam, a scamster approaches a potential victim and tricks them into buying a Gift Card. After the purchase, scammers use deception and false pretenses to obtain the gift card number, code, PINs, etc. associated with the gift card. Once the scammers have the necessary information, they quickly redeem the value, leaving the victims with little to no chance of recovering their money.
Trust & Safety
Protect your Mobile Phone from SIM Takeover Fraud
Fraudsters manipulate mobile carriers into transferring your phone number to a SIM card they control by raising a false “SIM card lost” complaint with the telecom company. They use all the personal information they have collected about you for verification purposes and port your SIM to a SIM card they own – giving them access to your incoming calls, text messages, and most critically—verification codes for your banking and payment apps
Trust & Safety
PhonePe’s Guardrails: Advanced Risk Detection Features
In this blog, we’ll walk you through our Trust & Safety features in-built on your app using data models and algorithms. These integrated security features allow us to monitor any suspicious activity and alert our customers while protecting their privacy.
Trust & Safety
How to spot and stop Phishing attacks
Phishing attacks have become increasingly frequent, targeting Indians through emails, text messages, and phone calls. As mobile devices become our primary gateway to digital services, India has emerged as a prime target for these deceptive schemes.
Trust & Safety
PhonePe’s Guardrails: Real-Time Fraud Detection
Our Trust & Safety team – comprising decision scientists,investigators, engineers, and product managers across the country – oversee real-time fraud detection. In today’s post, we’ll explore some of the Trust & Safety initiatives we’ve adopted to safeguard your transactions and data, while protecting your privacy.
Trust & Safety
Don’t Become a Money Mule: Your Guide to this Financial Scam
What if someone offered you Rs.500 a week just to receive and forward payments through your bank account? Sounds too good to be true? That’s because it is – and it’s one of the fastest-growing financial scams targeting ordinary people.
Trust & Safety
PhonePe’s Guardrails: Foundations of Trust and Safety
In today’s post, we’ll explore the foundational pillars of our security approach—from robust identity verification to advanced fraud detection systems. This layered protection strategy forms the backbone of a secure payments experience, ensuring your data and hard-earned money stay safe every step of the way.
Trust & Safety
The Growing Job Scam: How Fraudsters are Deceiving Job Seekers
The rise in remote jobs coupled with high unemployment rates has led to an increase in job scams. According to the latest data from the Centre for Monitoring Indian Economy (CMIE), the average unemployment rate across the country is 7.8% as of September 2024. This gives fraudsters access to innocent job seekers who can be exploited owing to their desperate need for a job.
Trust & Safety
Police Calling? Stay Vigilant! Here’s How to Recognize a Digital Arrest Scam
Cybercrime relies on scammers instilling fear in their targets to defraud innocents. The latest technique to trick unsuspecting victims is to hinge on the existing sense of fear of law enforcement authorities such as the police or government authorities. The tactic, called “Digital Arrest” scam, plays on people’s fear of legal trouble…
Trust & Safety
Fake Payment Apps: What every merchant should know about new fraud trends
Fake payment apps are counterfeits of legitimate payment applications. They closely resemble the UI, color schemes, and overall appearance of popular payment apps, often replicating the entire payment process – making them hard to distinguish at a glance.
Trust & Safety
Safeguard your identity and prevent Aadhaar Card Fraud
In today’s day and age when cybercrime is rampant, processes that are meant to offer ease, inadvertently expose the data of individuals who do not have the right information to protect their identity. In this blog, we will demonstrate in detail how scamsters exploit the linkage between Aadhaar numbers and bank accounts to perform unauthorized transactions.
Trust & Safety
Stay safe from fake apps!
In today’s connected world, our mobile phone is the device of choice for storing all personal and valuable information safely. However, hackers and fraudsters are constantly on the lookout for new ways to breach the security of our personal devices.
Trust & Safety
New fraud alert: Online Trading Scam
When stock exchanges began in the 1850s with stockbrokers trading under a Banyan tree opposite to the Town Hall of Bombay, little did they know that online trading would be a chosen investment avenue for over 17% Indian households over a century and a half later in 2023
Trust & Safety
Understanding, Detecting and Evading Lottery Scams
How ecstatic would you be on receiving an exciting email or phone call out of the blue, claiming you’ve hit the jackpot in a lottery you never knew you entered! But here’s the twist: to claim your prize, they’ll ask you to dip into your pocket for some processing fees.
Trust & Safety
Lights Out for Fraudsters: Your Guide to Avoiding Electricity Scams
In a time when digital progress is prominent, online payments have become a convenient method to handle bills and expenses. However, as technology evolves, so do the tactics of cybercriminals. This blog sheds light
Trust & Safety
Here’s a quick guide to help you avoid becoming a victim of fake payment screenshots
Screenshot or scam shot? Fake screenshot frauds are a real problem for merchants, especially vendors on say, a busy food street or a popular flea market, thronged by hundreds. Authenticating payment confirmation in such
Trust & Safety
Signs of SMS Spoofing Fraud to watch out for
We are living in truly transformative times. Every aspect of our lives today has gone digital. Grocery and fresh food are delivered in just a matter of minutes and tasks like payments and banking are only a few clicks away. However, convenience brings with it a few risks that we need to be wary