PhonePe Announces Strategic Collaboration with OpenAI to Bring ChatGPT to Indian Users at Scale

National, 13 November, 2025: PhonePe today announced a strategic collaboration with OpenAI, a leading global AI company,  aimed at accelerating consumer adoption of ChatGPT in India and fostering mutual business growth. This collaboration will enable PhonePe users to explore ChatGPT’s features on the PhonePe platform, helping more Indians experience the potential of advanced artificial intelligence (AI). The collaboration has the potential to further enhance the user experience on the PhonePe platform by offering smarter and relevant information on everyday needs from planning their travel to shopping.

This collaboration will make ChatGPT discoverable across PhonePe’s consumer app and the PhonePe For Business app, while drawing upon the functional strength of the broader PhonePe ecosystem, including the Indus Appstore. As the adoption of generative AI increases in the country, this collaboration will help open up potential use cases for users.

Speaking on the launch, Rahul Chari, Founder, Whole-time Director and Chief Technology Officer, PhonePe said, “At PhonePe, we have spent years building the foundational layers for digital services at population scale. This strategic alliance demonstrates that collaborations between innovative companies in this space can help expand the reach of cutting-edge technology to the broader population. We are excited to partner with OpenAI to begin this journey.”

Oliver Jay, Head of International at OpenAI, added, “Our collaboration with PhonePe is a significant milestone in our mission to make AI more accessible to people throughout India. India is a global hub for innovation, and PhonePe’s deep understanding of the country’s fabric and its user base make them the ideal partner. This partnership will demonstrate the immense value of consumer AI across India, helping millions of users enhance their daily lives.”

About PhonePe:

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services, Financial Services and Marketplace Solutions. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of March 31, 2025, PhonePe has over 61 Crore registered users and a digital payments acceptance network spread across over 4.4 Crore merchants.

PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprises Share.Market (stock broking and mutual funds distribution platform), Pincode (omni-channel hyperlocal commerce platform connecting consumers with local offline stores), and Indus Appstore (Android-based mobile app marketplace).

For more details, contact: [email protected] 

About OpenAI:
OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity.